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Legal
Published November 2026
Effective date: 5 November 2026.
Not yet a binding agreement.
This School Service Agreement is published for review and contains proposed terms for fields requiring company and legal confirmation. Those fields must be completed by ZENRITH (SMC-PRIVATE) LIMITED and confirmed by qualified counsel before this document is signed or treated as binding. Do not rely on this document as a contract until it has been executed by both parties.
School (customer)
To be completed by the school at execution — the legal name, registered address, and contact details of the school or educational institution. This field is intentionally blank pending company and legal confirmation.
School details are inserted by the school at execution; Zenrith does not complete this field on the school's behalf.
Provider (Zenrith)
ZENRITH (SMC-PRIVATE) LIMITED, Pakistan
Contact: zenrith.hq@gmail.com. Official site: https://www.zenrith.com.
Zenrith provides Zenrith Edu, a multi-tenant school management platform for managing students, teachers, classes, attendance, results, fees, timetables, leave, and school-wide communication through role-specific interfaces for school administrators, teachers, students, and parents. The service is available on Web, Windows, and Android.
Processing of personal data under this agreement is governed by the Zenrith Privacy Policy and the Data Processing Addendum (DPA). The school remains the controller for student, teacher, and parent records; Zenrith acts as processor. The detailed allocation of controller/processor responsibilities is set out in the DPA.
Fee features within Zenrith Edu are a record-keeping and tracking system for recording and monitoring school fee payments. Zenrith Edu does not process actual financial transactions or payments.
Subscription or service fees
Amount, currency (e.g., PKR), billing cycle, payment method, and due dates to be set out in an applicable schedule or order form agreed between the parties; no fee is stated in this template. Zenrith Edu fee features are record-keeping only and do not process actual financial transactions or payments.
No price is stated in this template; fees require a commercial agreement with the school.
Taxes
Whether fees are exclusive or inclusive of applicable taxes to be confirmed at execution.
Tax treatment is not specified in this template.
The agreement runs for the term agreed between the parties. A school administrator may suspend or terminate access for users within the school at any time. Upon termination of the service, Zenrith will delete or return personal data as described in the DPA, except where retention is required by law.
Initial term and renewal
Duration, auto-renewal, and notice period to be agreed between the parties at execution.
Term and renewal are not specified in this template; require a commercial agreement with the school.
Termination for convenience or cause
Right to terminate, notice period, and any early-termination fees to be agreed between the parties at execution.
Termination provisions are not specified in this template.
Zenrith will make reasonable efforts to resolve technical issues promptly. Service availability, support channels, and response times require company and legal confirmation.
Support channels and hours
Support channels and hours to be confirmed by the company at execution.
Support provisions are not specified in this template.
Service-level commitments (uptime, response time)
Uptime and response time commitments to be agreed between the parties at execution; no SLA is established in this template.
No SLA is established; service availability is described as reasonable efforts only.
Zenrith Edu is provided "as is" for educational management purposes, without warranties. Schools are responsible for maintaining accurate and up-to-date information in the system. Zenrith is not responsible for decisions made by schools or teachers based on data within the app.
Liability allocations between Zenrith and the school require company and legal confirmation.
Liability cap
To be confirmed by the company and legal counsel at execution. No approved commercial basis established.
No liability cap is set in this template.
Exclusions and carve-outs
Liability exclusions to be confirmed at execution.
Exclusions and carve-outs are not specified in this template.
Indemnity obligations
Scope, procedure, and any caps to be confirmed by the company and legal counsel at execution.
Indemnity obligations are not specified in this template.
Each party will keep confidential the non-public information of the other party obtained in connection with this agreement and use it only for the purposes of the agreement.
Confidentiality term and exceptions
Confidentiality term and exceptions to be confirmed at execution.
Confidentiality term is not specified in this template.
Governing law
The laws of the Islamic Republic of Pakistan, subject to mandatory applicable law.
To be confirmed by the company and legal counsel.
Jurisdiction / dispute resolution
Disputes to be resolved in the competent courts of Pakistan, subject to mandatory applicable law.
To be confirmed by the company and legal counsel.
Notices under this agreement may be sent by email to zenrith.hq@gmail.com (Zenrith) or to the school's designated contact address. A postal address for legal notices is not yet published; use the email address until one is available.
This agreement is not effective until signed by authorised representatives of both parties. Signature fields are intentionally left blank pending company and legal confirmation.
School signature (name, title, date)
To be completed by an authorised representative of the school at execution.
Zenrith signature (name, title, date)
To be completed by an authorised representative of ZENRITH (SMC-PRIVATE) LIMITED at execution.
Questions about this agreement can be sent to zenrith.hq@gmail.com.